Unknown

Complete guide to Unknown error codes, symptoms, and solutions. Find help for all Unknown models.

54 solutions available

Unknown Models(50 articles)

Zigbee Range Fault Resolution

Troubleshooting Zigbee Range Fault in residential solar installations. Resolve connectivity issues via network configuration, firmware updates, and app settings.

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Inverter: Resolve DC Input Power Exceeded Warning

Troubleshoot a 'DC Input Power Exceeded' warning on your hybrid inverter. Learn causes, solutions, and safety tips for residential solar + storage systems.

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Battery: Fixing 'Battery Not Discoverable' Error

Troubleshooting guide for a 'Battery Not Discoverable' error in residential energy storage systems. Focus on safety, NEC compliance, and qualified electrician requirements.

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Battery System: Faster Backup Transition at High SoC

Troubleshooting faster backup transition speed in residential battery systems at high SoC. Root causes, diagnostics, and safety considerations.

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Model: Resolving PLC Packet Drop Issues

Troubleshooting PLC packet drop errors in residential solar systems. Learn how to diagnose and resolve communication issues via software updates and network checks.

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Battery Cabinet: Internal DC Isolation Failure

Troubleshoot internal DC isolation failures in residential battery storage. Learn the causes, solutions, and safety precautions. Qualified electrician required.

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Battery: Force Charging from Grid at 0% SOC

Diagnosing why an Unknown Battery Storage system force charges from the grid even at 0% SOC. Common causes, solutions, and safety tips for homeowners.

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Inverter Clipping on Sunlight Backup System

Troubleshoot inverter clipping on sunlight backup systems. Causes, solutions, and safety tips for residential solar setups. NEC compliance.

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CT Meter Communication Error Troubleshooting

Troubleshooting guide for CT Meter Communication Errors. Learn how to diagnose and resolve connection issues in your energy management system.

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Battery System Error 18xBC During Performance Test

Troubleshoot Unknown Battery Storage System Error 18xBC during performance test. Diagnose possible causes and solutions for residential energy storage.

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System App S_OK Error, No Energy Flow

Troubleshoot app reporting 'S_OK' but showing no energy flow in your home solar or energy storage system. Check connectivity, updates, and settings.

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Battery System: Resolving Protection Error 8x66

Troubleshooting "Battery System Protection 8x66" error in residential battery storage systems. Focus on safety, lightning damage, and professional solutions.

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Firmware Update Banner Persists After Update

Troubleshooting persistent "Firmware Update Required" banners on energy management systems after an update. Network checks, app settings, reset procedures.

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Model: Incorrect Peak Power Value on Daily Energy Dashboard

Troubleshoot incorrect peak power readings on your solar/ESS dashboard. Focus: App settings, network config, firmware, cloud sync. Residential safety tips inside.

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Inverter SafeDC Voltage Missing

Troubleshoot missing SafeDC voltage at your hybrid inverter. Diagnostic steps, safety warnings, and expert tips for residential solar + storage systems.

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Inverter: Fixing Relay Chatter During Grid Reconnection

Troubleshooting relay chatter during grid reconnection in a hybrid inverter. Diagnose & fix common causes, ensure NEC compliance & safe operation. Qualified electrician needed.

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Battery Storage System High DC Ripple Error

Troubleshooting high DC ripple during battery discharge in residential energy storage systems. Causes, solutions, safety warnings for backup power reliability.

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Inverter: Troubleshooting Inconsistent Daily Solar Yield

Diagnose inconsistent daily solar energy yield between your inverter and monitoring app. Check PV strings, battery health, and system settings. Residential hybrid inverter guide.

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Inverter Battery Relay Chatter During Grid Transition

Troubleshoot relay chatter in hybrid inverters during grid transitions. Causes, solutions, and safety for residential solar+storage systems.

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Hybrid Inverter Sync Pulse Failure

Troubleshoot Sync Pulse Failure on your residential hybrid inverter. Identify causes, professional solutions, and safety measures for grid reconnection.

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Battery System Discharging at Night

Battery discharging overnight even with self-consumption mode off? Diagnose the potential causes and solutions for your residential energy storage system.

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Battery System: Precharge Relay Failure Resolution

Diagnosing and resolving battery precharge relay failure in off-grid energy storage systems. Learn causes, solutions, and safety precautions.

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Battery Storage: CAN Bus Short Circuit

Troubleshoot a CAN bus short circuit in a residential battery storage system. Learn possible causes, professional solutions, prevention, and safety measures.

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Battery System: Battery Not Found After Shutdown

Troubleshoot 'Battery Not Found' error in residential energy storage after shutdown. Diagnose power loss, BMS issues, and safety protocols. Requires qualified electrician.

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Gateway: Zigbee Connection Loss After Power Outage

Diagnosing Zigbee gateway disconnections in residential solar systems after power outages. Troubleshooting steps, prevention, and safety tips.

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Inverter: Battery Discharging During Solar Production

Troubleshoot why your solar battery discharges during daylight hours when it should be charging. Potential causes and solutions for residential hybrid inverters.

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: Fixing Incorrect Meter Readings and Battery Logic Errors

Troubleshoot incorrect meter readings in your solar/storage system. Focus on network connectivity, firmware updates, and app settings to restore accurate data.

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Inverter Backup Overload Lockout Troubleshooting

Troubleshooting guide for a Backup Overload Lockout on an Unknown Hybrid Inverter. Reset procedures, safety warnings, and expert tips for resolution.

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Battery System Battery Parallel Link Failure Resolution

Troubleshooting Battery Parallel Link Failures in residential energy storage. Diagnostics, safety, and qualified electrician requirements.

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Hybrid Inverter: Bypass Switch Stuck in Manual Position

Troubleshoot a stuck bypass switch in a residential hybrid inverter. Learn causes, solutions, prevention, and safety measures. Prioritize NEC compliance and safety.

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Inverter: Backup Inverter Master Lost Error

Diagnose 'Backup Inverter Master Lost' errors in residential hybrid inverter systems. Find causes, solutions, safety tips, and prevention measures.

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Battery Storage: Voltage Sag During Refrigerator Startup

Troubleshoot voltage sag in your residential battery storage system when a refrigerator starts. Learn causes, solutions, safety, and prevention tips.

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Inverter: String Output Limited by Weakest Optimizer

Inverter string power limited by shaded optimizer. Diagnostics, troubleshooting, and prevention for residential solar hybrid inverters.

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Battery System: Battery Not Found After Grid Surge

Troubleshooting 'Battery Not Found' error after a grid surge in residential energy storage. Diagnose BMS issues, DC disconnect faults, and safety concerns.

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Battery Storage: Fixing Data Gaps in Performance Graphs

Troubleshoot missing data in your battery storage performance graphs. Identify causes & solutions for reliable energy monitoring. Safety first! Qualified electrician recommended.

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Model: Fix "Device Firmware Version Too Old" Error

Troubleshooting steps to resolve the "Device Firmware Version Too Old" error in your home energy system. Focus on software updates and network connectivity.

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Hybrid Inverter: Battery Offline Only When PV Active

Troubleshoot a hybrid inverter issue: battery showing 'Offline' when PV is active. Diagnostics, safety, and solutions for residential solar+storage.

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Brand/Model: Ready LED Blinking Red During Firmware Sync

Troubleshoot a red blinking Ready LED during firmware update on your residential energy system. Check network, app, and system settings for a solution.

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Model: RS485 Communication Intermittent on String 2

Troubleshooting intermittent RS485 communication on a 3-phase hybrid inverter system. Diagnosis, repair, and prevention strategies for industrial applications.

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Inverter Over Temperature in Backup Mode

Troubleshoot Inverter Over Temperature fault during backup operation. Identify causes and solutions for residential hybrid inverter systems.

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Inverter: Battery Not Found After Inverter Model Change

Troubleshoot 'Battery Not Found' error after hybrid inverter replacement. Check battery connections, BMS settings, and inverter configuration. Expert tips & safety.

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Hybrid Inverter Grid Frequency Fault

Diagnosing a Grid Frequency Fault in a residential hybrid inverter: causes, solutions, prevention, and safety guidelines. Qualified electrician required.

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Hybrid Inverter: Daily Consumption Exceeds Production

Troubleshooting why a hybrid inverter reports higher daily energy consumption than solar production. Potential causes, diagnostics, and solutions for residential systems.

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Inverter F59 BMS Protocol Error

Diagnosing F59 BMS Protocol Error on a residential hybrid inverter. Identify potential causes and professional solutions. Focus on safety and NEC compliance.

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Inverter: Battery Relay Stuck Open Troubleshooting

Troubleshooting a 'Battery Relay Stuck Open' alarm on a hybrid inverter. Identify causes, solutions, and safety precautions for residential solar+storage systems.

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Inverter: Burnt Electronics Smell After Lightning Strike

Diagnosing a burnt electronics smell in a residential hybrid inverter system post lightning strike. Potential causes, solutions, and safety precautions explained.

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Battery System: "Battery Not Found" Error After RS485/CAN Swap

Fix "Battery Not Found" error in residential battery systems after accidentally swapping RS485 and CAN communication cables. Troubleshooting & safe reconnection guide.

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Inverter Breaker Tripping on Battery Activation

Troubleshoot why your hybrid inverter's battery breaker trips immediately upon activation. Potential causes, solutions, and safety tips for residential ESS.

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Battery Storage: Hissing Sound During Charging

Troubleshooting a hissing sound from a battery storage module during charging. Potential causes, safety warnings, and diagnostic steps for residential systems.

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Inverter: Overheating Near PV Input Terminals

Inverter casing overheating near PV input terminals in residential solar systems. Potential causes, solutions, and safety precautions. Expert diagnostic tips.

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