Analysis by Marcus & Team
Troubleshoot why your energy dashboard displays 'No Data Available'. Check network connectivity, app settings, and firmware status for resolution.
Marcus leads the technical research department at Storage Faults. Together with a team of systems analysts, he specializes in translating complex solar storage error codes into actionable diagnostic steps for the US market.
The Gateway's Wi-Fi signal strength is typically displayed in the system settings section of the monitoring application. Look for a Wi-Fi icon with signal bars or a numerical RSSI value (Received Signal Strength Indication).
The default username and password for the Gateway are usually printed on a label on the device itself or included in the system documentation. If you cannot find it, contact the manufacturer's support for assistance.
The data upload frequency varies depending on the system configuration. It is usually configurable in the system settings. Common intervals are every 5 minutes, 15 minutes, or hourly. More frequent uploads consume more bandwidth but provide near real-time data.